Last updated: January 2026
CarePhone (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users who access our website and services. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or request our doorstep mobile repair services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide our doorstep repair services efficiently.
Personal Information:
- Customer Name
- Mobile Phone Number
- Service Address (Home / Office)
This information is collected when you:
- Contact us via phone, WhatsApp, or website form
- Request doorstep mobile repair services
⚠️ We do not collect email IDs, IMEI numbers, or sensitive personal data.
2. Purpose of Data Collection
The information collected is used strictly for:
- Scheduling and delivering doorstep repair services
- Contacting customers regarding service updates
- Service record and internal documentation
- Customer support and communication
We do not sell, rent, or trade your personal information to any third party.
3. Payment Information
CarePhone accepts payments through:
- UPI
- Cash
We do not collect or store:
- Bank details
- Card details
- UPI PINs
All payments are completed directly between the customer and CarePhone.
4. Cookies & Tracking Technologies
CarePhone does not use cookies, tracking pixels, or similar technologies on its website.
However, third-party services such as Google may use cookies for advertising and analytics purposes as per their own privacy policies.
5. Third-Party Services
We may use third-party platforms for:
- Advertising (Google Ads / Google AdSense)
- Communication (WhatsApp)
These third parties may collect limited information according to their respective privacy policies. CarePhone has no control over how third-party services handle user data.
6. Children’s Information
CarePhone provides services to customers in India, including families.
We do not knowingly collect personal data from children under the age of 18 without parental consent. Any information shared for service purposes is assumed to be provided by a parent or legal guardian.
7. Data Security
We implement reasonable security practices to protect customer information from:
- Unauthorized access
- Misuse
- Loss or disclosure
Customer data is used only for operational purposes and is not stored longer than necessary.
8. User Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for data usage
To exercise these rights, contact us using the details below.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
CarePhone may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
CarePhone
📍 Address: Shop No. 03, Ashirwad Niwas, Rasoolpur, Nawada, Infront of Hotel Vegas Corporate, Sector 62, Noida, Uttar Pradesh 201301
📞 Phone: 9690410510
🌐 Website: https://carephone.in